Important Notice! Change of cancellation conditions.
UNION LIDO, aware of the current difficult situation, has changed the cancellation conditions for its Guests.
> BOOKING CANCELLATION
The Guest who wants to cancel the reservation is entitled to a full refund of the deposit only if UNION LIDO receives the written cancellation request at least 7 days before the arrival date indicated in the booking. In this case, UNION LIDO will not withhold any sum as a penalty.
The Guest who renounces to the booking with written communication received by UNION LIDO in the 6 days before the arrival date indicated in the booking – or who does not show – will not be entitled to any refund, with the right of UNION LIDO to retain the 100 % of the deposit.
> METHODS FOR RETURNING THE DEPOSIT
If the METHODS FOR RETURNING THE DEPOSIT deposit has been paid by credit card, it will be refunded to the same credit card used at the time of booking. The amount will be displayed on the following credit card statement.
If the deposit has been paid by bank transfer, we need the name of the bank, IBAN and SWIFT\BIC codes to be able to make the refund.
IMPORTANT! The cancellation request must be sent by the holder of the reservation.
The conditions set out above apply – exceptionally – for the entire emergency period and to all reservations, both received and future.
We are confident that the serious but courageous measures adopted by European governments will stop the spread of the virus in a short time.
All the campsites along the Cavallino-Treporti coast have decided to postpone the opening after the middle of May, UNION LIDO has set the new opening date for Wednesday 20th May 2020, while any decision on the possible extension of the season after 28th September will be taken during summer.
Union Lido turns 65 this spring, and in its long life it has overcome all kinds of difficulties. We will all overcome this difficult moment together and we will find again the desire to stay outdoors, in the sun, at the seaside.
You will find in us, stronger than ever, our famous hospitality, excellent services to the Guests, meticulous cleaning and utmost attention to details.
Thank you for your understanding and for your trust.
See you soon!
Union Lido has always worked in the name of environmental sustainability committing to saving natural resources and to reducing waste without penalizing our exceptional Guest service.Discover more