Faq | Union Lido

Faq

Animation

During low season, the Kids club welcomes children from 3 to 12 years old. From Whitsunday, the Kids Club is divided into the following age groups: - Baby Club 18 months/2 years old; - Mini Club 3/6 years old; - Maxi Club 7/12 years old

All Animation activities are free, except for the soccer school.

You will find the Speedy program at the Animation Office and on our Union Lido App.

You will find the Animation program and events on the App and on all the bulletin boards of the campsite, at the Animation Office and at the Information Point.

For teenagers there are a lot of activities, both sports and games. Together with the Animation team, they can participate in all sports tournaments, beach volleyball, football, fitness activities and all major events. They can also follow the archery course for free. For a fee, they can also follow Tennis, Swimming, Windsurf, Sup, Diving and Horse-Riding courses. From 16 years old, free entry to the PiñaColada Disco Bar.

The Animation team does not provide this service; however, it can put you in touch with our trusted operator who can guarantee this service (for a fee) by satisfying any linguistic and time needs.

During low season, the Mini Disco will be in Piazza Venezia at 08:00pm. From Whitsunday, the Mini Disco will be held in the Amphitheatre at 08:30pm.

The Animation is available from the first until the last day of the season. The program changes according to the period of the season.

The Animation Office is located in Piazza Venezia, in front of CasaVenezia, the ice-cream parlour.

Aqua Parks

No, it's not allowed.

No, the use of the swim cap is not mandatory.

Yes, the entrance is included in the price of the stay.

The heated pools of the Aqua Park Laguna (the 10 meters-high Super Slide, Speedy House, Spray Park) and the Wave Poolare accessible from the opening until the closing day of the campsite.

The Aqua Park Laguna Jungle (with the 10 meters-high Super Slide, Speedy House, Spray Park) and the Wave Pool.

No, it's not allowed.

No, the use of the swim cap is not mandatory.

Yes, the entrance is included in the price of the stay.

The heated pools of the Aqua Park Marino (the Olympic-size pool, the 2 whirlpools and the soft lagoon for children) are accessible from the opening until the closing day of the campsite.

The Olympic-size pool, the two whirlpools and the soft lagoon.

Beach

Yes, there are free playgrounds for children.

Yes, you can bring your own umbrella and beach chairs and place them in the free part at the beach. The beach is for the exclusive use of the Union Lido Guests.

At the Information Office and at the Beach Points you can request the Beach Card (upon payment) for sun loungers at the beach.

No, it is not allowed. Only rowing and sailing boats within 5 metres length are allowed.

No, it is forbidden all over the beach. It is allowed on the smoking points along the sea front.

Celiacs

Union Lido offers a lots of gluten-free options. Art&Park Hotel Union Lido: Within the rich breakfast, there are many lactose and gluten free products. Restaurant Carpaccio: First and main courses of fish and meat. Restaurant Al Mare: Pasta, main courses of fish and meat. Marino Restaurant: Pasta, main courses of fish and meat. Restaurant Alla Fattoria: Pasta, main courses of fish and meat. Homemade ice-cream shop CasaVenezia: Breakfast, Lactose and sugar free ice-cream, natural fruit salads, sugar free ice-lolly with entire fruit pieces. Snack Bar Minigolf: Gluten free ice-cream, vegetarian snacks. Il Chiosco: Low-calories natural fruit cocktails.

At the supermarket and at the para-pharmacy in the pedestrian area.

Dogs-Dog Camp

No, but inside the Dog Camp there are free showers to wash your four-legged friends.

Yes, dogs are welcome at Ca 'Rustica, Piñacolada, Alla Fattoria and Carpaccio restaurant.

Yes, in the sea of the Dog Beach and at the Dog Camp in the pool reserved for them.

Maximum 3, of any size.

Yes, all dogs must have a microchip.

No, but 4-legged friends are welcome at Union Lido, and they can move on a leash inside the Dog Camp, on the dedicated beach and in the large Agility area at the Sport Center.

Yes, a visit of less than two hours is allowed, upon prior authorization from the reception, a valid ID and with the obligation to wear the Union Lido bracelet. Access is allowed only by foot using the secondary access from Via Fausta, in front of the Sport Center area. It is not allowed to visit the other areas of the Resort outside the Dog Camp area.

Yes, at the Dog Camp from 9.00am to 12.30pm and from 03.00pm. To 08.00pm. However, veterinary service is available 24/7.

Charged service allowing guests to leave their pet with expert and reliable staff. The service must be booked at the Dog Camp.

Yes, and it must be shown to the vet on arrival at the Dog Camp.

Excursions

Yes, contact the Information Point.

Funny World & Morbidosi

No, the attractions are on charge.

Yes, on the beach and at the Activity Park.

Identity Documents

Documents can be collected at the Cash Office.

Lodging/Accommodations

No, except for Speedy Villa, Speedy Cottages, the MV Tents and The Wild.

The accommodation is guaranteed from 04.00 pm.

The grills cannot be used in the accomodation units nor around them (only the Mv Tents and the Wild are equipped with a gas barbecue). At the Activity Park there is a barbecue area open to all our Guests.

No, it is forbidden.

The keys must be consigned to the departures desk before 10 am.

Yes they are all equipped, except the Caravan Audi Tradition and the Mobile Home Dog Standard.

The living unit must be left by 10 am.

Yes, and they are free. You can request them when booking online or by writing an email to the Booking Office.

Yes, the final cleaning is included in the price of the stay.

Marino Wellness&SPA

Yes, upon payment at the Marino Wellness&SPA.

Medical Service

No, it is a free service, but we kindly ask you to give an offer to charity for the "Medici con l'Africa Cuamm" Association.

Yes, there is a resident pediatrician in the campsite for first aid during seasons IV, V, VI, VII, VIII (24H assistance).

Yes, from the opening day until closing day there is always a resident doctor in the campsite for first aid (24H assistance).

Opening hours: 9.00am – 10.30am and from 6.00pm – 7.30pm (all season).

Others

Yes, at the General Office & Booking Office at the entrance of the campsite from 8.00am to 8.00pm.

Yes at the General Office & Booking Office at the entrance of the campsite.

Yes, but it is not allowed in the pedestrian area and on the seafront.

Yes, in the pedestrian area. Mass time-tables are available on the notice-boards.

To Punta Sabbioni, Venice, the islands, Jesolo and Cavallino street market, you can buy tickets at the Information Point and at the Art&Park Hotel. You must buy your tickets before getting on the bus!

At the Information Point and at the Art&Park Hotel.

There is a 18-hole golf course in Jesolo.

Yes at the Camping Market in front of the Union Lido entrance.

Yes, at the tower laundry, upon payment if you are not a lodging client.

Yes, at Camping Market, in front of the campsite entrance.

Yes, at the General Office & Booking Office at the entrance of the campsite.

At the Book Shop Lido, at the Lido Tabacchi & Co. and at the Union Lido Store, beside the General Office & Booking.

At the Cavallino Sport Center, upon payment. The Cavallino Sport Center is accessible for everyone.

At the laundry under the tower, upon payment.

Payments

The Cash desk is open from 8 am to 1 pm and from 3 pm to 7 pm.

Eurocard, Mastercard and Visa are accepted.

Pitches

No, only those marked on the map with the letter R: Pitches Venezia R, Pitches Lido R, Pitches Lido Suite R, Leading Pitches R, Pitches Fido R and Max R in Dog Camp.

Through the online booking on our website.

Electricity, water where provided, access to the two Aqua Parks, the beach, entertainment, medical service and medical-veterinary assistance for the owners of 4-legged friends.

No, barbecue with charcoal is allowed exclusively in the barbecue area behind the Ca'Rustica Restaurant, an area open to all Guests. Only gas or electric barbecues are allowed on the campsite.

Depending on the type of pitch (see camping map) they can have from 6 to 16 amps.

The correct position for caravans, campers and tends on the pitch is with the entrance facing the street.

Private Bathrooms

By booking a pitch from our website you can add the reservation of 1 private bathroom. The private bathrooms are located at sanitary blocks 7, 8 and 15.

At the sanitary blocks n. 7, 8 and 15.

Rules

No, the gates are closed from 1.00pm to 3.00 pm and from 11.00pm up to 7.00am and it is forbidden to move around with motor vehicles. The access to the campsite is allowed anytime if you enter by foot or with the bicycle.

1. DEPARTURES FROM NON-BOOKABLE PITCHES: from 7.00am to 1.00pm. 2. DEPARTURES FROM BOOKABLE PITCHES: from 7.00am to 11.00am. 3. DEPARTURES FROM ACCOMMODATION UNITS (LODGING): from 7.00am to 10.00am. For afternoon departures, payment is required for another night (unless offers apply). Departures from 7.00am are permitted only for Guests who checked-out previously. 4.DEPARTURES FOR TOUR OPERATOR GUESTS: from 7.00am to 10.00am. 5. Departures for HOTEL ROOMS AND PARK ROOMS: from 7.00am to 10.00am. 6. Departures for TORCELLO AND MURANO FAMILY HOMES: from 7.00am to 9.00am.

Sanitary services

Yes, except for blocks n. 2 and 4.

In all the sanitary blocks, except for blocks n. 2 and 4.

In sanitary blocks W8, W15, W16 and W18.

Taxy Service

Yes, at the Information Point along the pedestrian area.

At the General Office & Booking Office at the entrance and Information Point along the pedestrian area.

Visitors

Yes, the visit is allowed upon presentation of an ID and wearing the Union Lido bracelet. Access is allowed only on foot. The registration of the daily visits is possible from 10.00am to 08.00pm and the stay until 10.00pm. A deposit is required, it will be refunded if the visit lasts less than 2 hours, otherwise a receipt will be issued.

The registration of the daily visits is possible from 10.00am to 08.00pm and the stay until 10.00pm.

Yes, a visit of less than two hours is allowed, upon presentation of an ID and the wearing the Union Lido bracelet. Access is allowed only on foot.

WiFi

Yes, but the open-air layout of the campsite with vegetation and trees in movement and the size of the structure cannot guarantee a perfect connection in every area, pitch or corner of the campsite.

Yes, it is a free service and covers the entire camping and beach area. The open-air structure of the campsite with plants and trees in movement and the size of the structure, cannot guarantee a perfect connection in every area, pitch or corner of the campsite. Thank you for understanding.

Entering the code placed on the bracelet and the associated PIN received at Check-in.

Yes, at the Information Point. Anyway, the Resort and the beach are served by Wi-Fi.

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