Faq

During low season, the Kids club welcomes children from 3 to 12 years old. From Whitsunday, the Kids Club is divided into the following age groups: - Baby Club 18 months/2 years old; - Mini Club 3/6 years old; - Maxi Club 7/12 years old

All Animation activities are free, except for the soccer school.

You will find the Speedy program at the Animation Office and on our Union Lido App.

You will find the Animation program and events on the App and on all the bulletin boards of the campsite, at the Animation Office and at the Information Point.

For teenagers there are a lot of activities, both sports and games. Together with the Animation team, they can participate in all sports tournaments, beach volleyball, football, fitness activities and all major events. They can also follow the archery course for free. For a fee, they can also follow Tennis, Swimming, Windsurf, Sup, Diving and Horse-Riding courses, from 16 years old, entry to the PiñaColada Disco Bar.

The Animation team does not provide this service; however, it can put you in touch with our trusted operator who can guarantee this service (for a fee) by satisfying any linguistic and time needs.

During low season, the Mini Disco will be in Amphitheatre at 06:00pm. From Whitsunday, the Mini Disco will be held in the Amphitheatre at 08:30pm.

The Animation is available from the first until the last day of the season. The program changes according to the period of the season.

The Animation Office is located in the Shopping Center, next to the Info Point.

No, it's not allowed.

No, the use of the swim cap is not mandatory.

Yes, the entrance is included in the price of the stay.

Spray Park (Speedy Castle and Jungle), Rapid Slide+Choco Slide+Double Slides and the Wave Pool.

No, it's not allowed.

No, the use of the swim cap is not mandatory.

Yes, the entrance is included in the price of the stay.

The Semi-olympic pool, the two whirlpools and the soft lagoon.

Yes, there are free playgrounds for children.

Yes, you can bring your own umbrella and beach chairs and place them in the free part at the beach. The beach is for the exclusive use of the Union Lido Guests.

At the Information Office and at the Beach Points you can request the Beach Card (upon payment) for sun loungers at the beach.

No, it is not allowed. Only rowing and sailing boats within 5 metres length are allowed.

No, it is forbidden all over the beach. It is allowed on the smoking points along the sea front.

At the supermarket and at the para-pharmacy in the pedestrian area.

No, but inside the Dog Camp there are free showers to wash your four-legged friends.

Yes, dogs are welcome at Il Borgo, Ca 'Rustica, Piñacolada and Alla Fattoria restaurant.

Yes, in the sea of the Dog Beach and at the Dog Camp in the pool reserved for them.

Maximum 3, of any size.

Yes, all dogs must have a microchip.

No, but 4-legged friends are welcome at Union Lido, and they can move on a leash inside the Dog Camp, on the dedicated beach and in the large Agility area at the Sport Center.

Yes, a visit of less than two hours is allowed, upon prior authorization from the Daily Visitor office, a valid ID and with the obligation to wear the Union Lido bracelet. Access is allowed only by foot using the secondary access from Via Fausta, in front of the Sport Center area. It is not allowed to visit the other areas of the Resort outside the Dog Camp area.

A veterinary service is available every day from 6.00 pm to 8.00 pm while for emergencies there is a first aid service at the veterinary clinic in Jesolo (please contact our staff in case of need).

Charged service allowing guests to leave their pet with expert and reliable staff. The service must be booked at the Dog Camp.

Yes, and it must be shown to the vet on arrival at the Dog Camp.

Yes, contact the Information Point.

Yes, our Equestrian Center, open year-round, offers lessons with instructors for both adults and children.

Swimming lessons with instructor can only be booked in person by visiting the Animation Office.

You can find the entire program, which is constantly updated, on both the myUnionlido app and at the Animation Office.

The Tennis Club is located at the Cavallino Sport Centre, where you can book lessons with instructors or simply reserve a court. It is also accessible to non-residents.

Fitness Arena is located at the entrance of the campsite and is equipped with the best Technogym equipment. It is accessible to both residents and guests of Union Lido and Art&Park Hotel.

You can go directly to the Mana Surf&Yoga Centre, which is located at the Blu Beach.

Certainly, it is located at the Cavallino Sport Centre.

There is a regulation grass soccer field located at the border with the Dog Camp, where you can participate in soccer school and organized tournaments with the Animation Team.

No, the attractions are on charge.

Yes, on the beach and at the Activity Park.

Documents can be collected at the Cash Office.

Only the following lodgings are equipped with towels: Speedy Villa, Speedy Cottages, the MV Tents, Camping Home Wellness, Camping Home Patio, Camping Home Design, Dog Villa, Patio Villa, The Wild and The Wild Lodge.

The accommodation is guaranteed from 04.00 pm.

The grills cannot be used in the accomodation units nor around them (only the Mv Tents, The Wild and The Wild Lodge are equipped with a gas barbecue). At the Activity Park there is a barbecue area open to all our Guests.

No, it is forbidden.

Prices vary from a minimum of € 4.00 to a maximum of € 11.00 per day

The keys must be consigned to the departures desk before 10 am.

Yes they are all equipped with sheets.

The living unit must be left by 10 am.

Yes, at the tower laundry, upon payment if you are not a lodging client.

Yes, the final cleaning is included in the price of the stay.

You can find the booking and cancellation policy for 2024 at this link.

Yes, upon payment at the Marino Wellness&SPA.

No, it is a free service, but we kindly ask you to give an offer to charity for the "Medici con l'Africa Cuamm" Association.

Yes, there is a resident pediatrician in the campsite for first aid from May, 20th until September, 18th (24H assistance).

Yes, from May, 15th to September, 15th there is a resident doctor in the campsite for first aid (24H assistance).

Opening hours: 9.00am – 10.30am and from 6.00pm – 7.30pm from May 13th to September 24th, at the entrance of the campsite.

Yes, at the General Office & Booking Office at the entrance of the campsite from 8.00am to 8.00pm.

No, cash payments can only be made in Euro. To change currency, please refer to the official exchange office in Venice.

Yes at the General Office & Booking Office at the entrance of the campsite.

Yes, but it is not allowed in the pedestrian area and on the seafront.

Yes, in the pedestrian area.

To Punta Sabbioni, Venice, the islands, Jesolo and Cavallino street market, you can buy tickets at the Information Point. You must buy your tickets before getting on the bus!

There is a 18-hole golf course in Jesolo.

Yes, one car is included in the Pitch or Lodging rate; the second is subject to a charge (from a minimum of € 4.00 to a maximum of € 11.00 per day)

Yes at the Camping Market in front of the Union Lido entrance.

Yes, at the tower laundry, upon payment if you are not a lodging client.

Yes, at the Camping Market, on the opposite side of the campsite entrance, you can rent conventional bicycles. E-bikes can be rented at the Bike Point on the campsite.

Yes, at the General Office & Booking Office at the entrance of the campsite.

At the Cavallino Sport Center, upon payment. The Cavallino Sport Center is accessible for everyone.

At the laundry under the tower, upon payment.

The Cashier's Office is open from 8 a.m. to 1 p.m. and from 3 p.m. to 7 p.m. From July 1st to September 1st, it is open from 8 a.m. to 7 p.m.

Eurocard, Mastercard and Visa are accepted.

No, only those marked on the map with the letter R: Pitches Venezia R, Pitches Lido R, Pitches Lido Suite R, Leading Pitches R and Pitches Max B (W/Bathroom), Max/Max Park in Dog Camp.

Through the online booking on our website.

Electricity, water where provided, access to the two Aqua Parks, the beach, entertainment, medical service and medical-veterinary assistance for the owners of 4-legged friends.

You can find the booking and cancellation policy for 2024 at this link.

No, barbecue with charcoal is allowed exclusively in the barbecue area at the Activity Park, an area open to all Guests. Only gas or electric barbecues are allowed on the campsite.

Depending on the type of pitch (see camping map) they can have from 6 to 16 amps.

Prices vary from a minimum of € 4.00 to a maximum of € 11.00 per day

The correct position for caravans, campers and tends on the pitch is with the entrance facing the street.

By booking a pitch from our website you can add the reservation of 1 private bathroom. The private bathrooms are located at sanitary blocks 7, 8 and W15.

The private bathroom is available from 3pm on check-in day until 11am on check-out day.

At the sanitary blocks n. 7, 8 and 15.

You can open the door with the ID bracelet received at the check-in.

No, the check-out time can’t be changed.

No, the gates are closed from 1.00pm to 3.00 pm and from 11.00pm up to 7.00am and it is forbidden to move around with motor vehicles. The access to the campsite is allowed anytime if you enter by foot or with the bicycle.

1. DEPARTURES FROM NON-BOOKABLE PITCHES: from 7.00am to 1.00pm. For afternoon departures, payment is required for another night (unless offers apply). 2. DEPARTURES FROM BOOKABLE PITCHES: from 7.00am to 11.00am. 3. DEPARTURES FROM ACCOMMODATION UNITS (LODGING): from 7.00am to 10.00am. Departures from 7.00am are permitted only for Guests who checked-out previously. 4.DEPARTURES FOR TOUR OPERATOR GUESTS: from 7.00am to 10.00am. 5. Departures for HOTEL ROOMS AND PARK ROOMS: from 7.00am to 10.00am. 6. Departures for TORCELLO AND MURANO FAMILY HOMES: from 7.00am to 9.00am.

Yes, except for blocks n. 2.

In all the sanitary blocks, except for blocks n. 2.

At the W16 sanitary block. Please note that there is also the possibility of purchasing ice cubes at our Supermarkets.

At the General Office & Booking Office at the entrance and Information Point along the pedestrian area.

Yes, the visit is allowed upon presentation of an ID and wearing the Union Lido bracelet. Access is allowed only on foot. The registration of the daily visits is possible from 10.00am to 08.00pm and the stay until 10.00pm. A deposit is required, it will be refunded if the visit lasts less than 2 hours, otherwise a receipt will be issued.

The registration of the daily visits is possible from 10.00am to 08.00pm and the stay until 10.00pm.

Yes, a visit of less than two hours is allowed, upon presentation of an ID and the wearing the Union Lido bracelet. Access is allowed only on foot.

Yes, but the open-air layout of the campsite with vegetation and trees in movement and the size of the structure cannot guarantee a perfect connection in every area, pitch or corner of the campsite.

Yes, it is a free service and covers the entire camping and beach area. The open-air structure of the campsite with plants and trees in movement and the size of the structure, cannot guarantee a perfect connection in every area, pitch or corner of the campsite. Thank you for understanding.

Entering the code and the associated PIN received at Check-in.